Mattress Firm Rockledge

Reviews

• Edie Burney

  Jan, 29 2018
  ★ ☆ ☆ ☆ ☆
  I was very dissatisfied with the service I received after the sale was made. I had purchased a mattress cover along with the mattress. I assumed it would be delivered with the mattress since Louis at the Rockledge store did not give it to us when we were there. When I called to ask about it, Louis was incredibly rude and practically accused me of lying. "Well, I'm pretty sure I gave it to you..." Really? Like I'm gonna rip you off for a mattress cover? After the mattress was delivered, we discovered that it was much harder than the one we picked out. Again, Louis was not helpful. He said we needed to "break it in". He also informed us at that time (not when we bought the mattress, of course!) that it would cost $149 to replace the mattress we are so unhappy with. I will NEVER buy from Mattress Firm again.

Photos and maps

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